Gorgias + Stamped.io Loyalty & Rewards

You can view your customer's Loyalty & Rewards details when supporting them in Gorgias with the integration.


In This Guide


Setting Up The Integration

  1. In Gorgias, go to Settings => Integrations
  2. Find and click on 'HTTP'

  3. Click on 'Add Integration' button located at top right of the page
  4. Fill in the following Details:

    Integration Name:
    Stamped.io

    Description:
    <Leave blank>

    Triggers:
    Checked both options

    URL:
    <Copy URL from Stamped.io => Integrations => Gorgias> 

    *Make sure that the URL contains {{ticket.customer.email}} at the tail end
  5. Click on "Add integration" button
  6. Go back to "Tickets" in Gorgias
  7. For Gorgias, the data will only show when the customer sends in a new ticket, and Gorgias will populate the data inside the customer’s profile
  8. Click on "Edit widgets" icon located on top right of the page

  9. Simply drag and drop Stamped.io to the right sidebar

  10. Click on the "Save changes" button.

Moving forward when you view a ticket for a customer, the Loyalty & Rewards information of the customer will be shown on the sidebar widget.


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