Loyalty & Rewards - Exclusions - Exclude Customers or Products from Loyalty & Rewards Program with Tags

If you've any specific customers that you do not wish to send a review request to, you can now exclude them using customer tags.

*Note: Only applies to Shopify users. For other e-commerce platforms, you can use the suppression list instead: https://help-rewards.stamped.io/article/492-loyalty-rewards-exclusions-exclude-customers-from-loyalty-rewards-program


In This Guide


Adding The Tag

  1. Go to Settings - Exclusions

To Exclude Customers with tags

  1. Type in the tag you wish to use to exclude customers from rewards program (e.g. 'exclude-customer') under "Exclude Customers with tags"
  2. Click on the "Save" button on the right side to save the settings.
  3. Add the tag 'exclude-customer' for all customers you wish to be excluded from the rewards program in your Shopify's Admin.

To Exclude Products with tags

  1. Type in the tag you wish to use to exclude products from rewards program (e.g. 'exclude-products') under "Exclude Products with tags"
  2. Click on the "Save" button on the right side to save the settings.
  3. Add the tag 'exclude-products' for all products you wish to be excluded from the rewards program in your Shopify's Admin.
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