Loyalty & Rewards - Exclusions - Exclude Customers or Orders from Loyalty & Rewards Program with Tags

If you've any specific customers that you do not wish to send a review request to, you can now exclude them using customer tags.

*Note: Only applies to Shopify users. For other e-commerce platforms, you can use the suppression list instead: https://help-rewards.stamped.io/article/492-loyalty-rewards-exclusions-exclude-customers-from-loyalty-rewards-program

In This Guide

Adding The Tag

  1. Go to Settings - Exclusions



To Exclude Customers with tags

  1. Type in the tag you wish to use to exclude customers from rewards program (e.g. 'exclude-customer') under "Exclude Customers with tags"
  2. Click on the "Save" button on the right side to save the settings.
  3. Add the tag 'exclude-customer' for all customers you wish to be excluded from the rewards program in your Shopify's Admin.

To Exclude Orders containing products with tags 

  1. Type in the tag you wish to use to exclude products from rewards program (e.g. 'exclude-products') under "Exclude Products with tags"
  2. Click on the "Save" button on the right side to save the settings.
  3. Add the tag 'exclude-products' for all products you wish to be excluded from the rewards program in your Shopify's Admin.

To Exclude Orders with tags

  1. Type in the tag you wish to use to exclude products from rewards program (e.g. 'exclude-products') under "Exclude Orders with tags"
  2. Click on the "Save" button on the right side to save the settings.
  3. Add the tag 'exclude-products' for all products you wish to be excluded from the rewards program in your Shopify's Admin.