Loyalty & Rewards - Points Expiration

Points expire after a certain period of inactivity, for a period of 3 months to 2 years for our Rewards & Loyalty app. This means that if you go 3 to 24 months without earning points or redeeming rewards, you'll lose the accumulated points.


In this guide


How To Setup Points Expiry

  1. Head over to Settings - Points
  2. Under the Points expiry section, click on the dropdown list below Points will expire after
  3. Choose the option between 3 months, 6 months, 1 year or 2 years
  4. Remember to click on the Save button on the bottom right to save your settings!