Loyalty & Rewards - Introduction

We're excited to announce our new  Stamped.io Loyalty & Rewards App on the Shopify, BigCommerce and WooCommerce platform!


In this guide


Getting Started

To get started, simply head to Stamped.io Dashboard and go through the installation and onboarding process:

https://go.stamped.io/v3/#/rewards/install


Why use a Rewards app?

  • Increase engagement with customers
    Boost social media engagements and increase reach by rewarding customers to share your brand with their friends
  • Increase social proof 
    Incentivize for Reviews & UGC, offer points to customers for Reviews, Photos, Videos, and Answers
  • Increase retention and AOV
    Encourage revisits and repurchase by incentivizing for number of orders and total order value.

Benefits of using Stamped.io Loyalty & Rewards app:

  • Managing Reviews, UGC, Loyalty & Rewards with Stamped.io
  • Enriched customer profile, with overview of UGC and Rewards program
    https://go.stamped.io/v3/#/customers
    Screenshot-2019-12-14-at-3-01-18-AM.png
  • Tightly integrated with Stamped.io Reviews & UGC, which means you get to reward customers for reviews, photos, videos, answers and more
  • The Launcher UI also allows customers to view all their previously submitted reviews for all orders AND it allows them to update their reviews as well

Features

Loyalty & Rewards Program consists of 3 components:

  1. Points Program
  2. Referral Program
  3. VIP Program


Points Program

Rewards program incentivizes your customers for activities they complete by awarding points to your customers. With the accumulated points, they can redeem them for attractive rewards or products that you determine. The rewards program is fully customizable.

Earning Points
Customers can earn points for doing specific actions that you included, e.g.

  • Every purchase (e.g. 10 points for every $1 spent)
  • Liking your Facebook page
  • Sharing your Facebook page on their personal feed
  • Following your Instagram page
  • Submit a review, upload a photo, video or submit an answer (it's tightly integrated with Stamped.io)
  • and much more!

Spending Points
Customers can redeem the points they accumulated for:

  • Fixed Discount Coupon
  • Percentage off Coupon
  • Free Shipping Coupon

For more information about the Points Program, please refer to the Points Program guide.


Referral Program

You can reward customers for referring customers to their friends. Each customer has a unique referral link that they can share via FB, email or a direct link.  
When their friend signs up for an account and makes a purchase, the customer will receive the reward you specified and their friend will receive a reward as well.

Advocate & Friends Rewards

  • Fixed Discount Coupon
  • Percentage off Coupon
  • Free Shipping Coupon
  • Points

For more information about the Points Program, please refer to the Referral Program guide.


VIP Program

Incentivize actions with a VIP Program for your valuable customers, drive loyalty while simultaneously growing your revenue, and customer happiness.

VIP Program is now available on Enterprise plan.

For more information about the Points Program, please refer to the VIP Program guide.


Loyalty & Rewards Launcher

Customers will be able to view their total points, referral link, redeem for rewards and more via the launcher UI that will be added to the storefront.

The launcher is fully customizable to fit your branding with colors, background images, text, buttons, and more.

The Launcher also allows customers to view all their previous orders AND allows them to submit a review, if it's not done yet.

Preview of an example launcher:

For more information about the launcher setup, please refer to the Launcher Setup guide.

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